Backengine MCP
OfficialRegionGlobal
/About Backengine MCP
BackEngine is a multi-tenant SaaS platform that ingests an organization's customer and prospect communications — Slack threads, emails, call and meeting transcripts, and support tickets — and distills them into structured, queryable context. Conversations are processed into signals (categorized, attributed moments), sources (underlying transcripts, emails, and tickets), and rolling project overviews, all isolated per tenant and scoped by role-based access controls.
AI-generated listing based on the project's public information. It may contain errors: check the original source.
/How to use Backengine MCP
List our customers and prospects filtered by name or type
Get the rolling 12-week overview for a key account before a meeting
Find signals related to churn risk for an at-risk account
Search semantically for conversations mentioning a competitor
Find a contact by name, email, or job title
/Backengine MCP tools
What your assistant can call once connected.
| Tool | What it does |
|---|---|
| list projects | List customers and prospects; filter by name, type, etc. |
| get project | Retrieve a customer or prospect, optionally with its overview. |
| get project overview | Pre-computed rolling 12-week summary for a customer or prospect. |
| list signals | List signals (categorized moments); filter by project, role, and time. |
| find similar signals | Semantic search across signals from a natural-language query. |
| list sources | List sources — transcripts, emails, Slack threads, and tickets. |
| get source | Retrieve a source's content (summary, verbatim, or metadata only). |
| list roles | List the perspective lenses (e.g. product, sales, CS) used to filter signals. |
| find contacts | Find contacts by name, email, job title, or project. |
| list signal speakers | List who has been speaking across signals. |
/Before you connect Backengine MCP
Do I need a key or an account?
No. It connects without a key.
Which assistants does it work with?
Claude, ChatGPT, Gemini, Grok
Which countries does it work in?
Any country.
